DELIVERY

Delivery is made by NZ Couriers. We currently only ship to New Zealand addresses. Please ensure the delivery address and receiver’s name for your order is accurate and complete (including any business name if shipping to a work address) as we may be unable to change these details once the order has been placed. We will not take responsibility for any orders that go missing due to incorrect delivery information provided by you. Delivery to rural addresses may take longer in some areas. Delivery will be deemed to have been made when the goods arrive at the delivery point agreed with you.

You must notify us within 7 days of the dispatch date if you have not received an item.  

SHIPPING

All orders are shipped within 2 to 4 days of ordering via NZ Couriers. North Island shipping is usually between 1-3 business days and South Island shipping is usually between 2-4 business days depending on your region.

DAMAGES AND ISSUES

In the rare event that your package is lost or damaged in transit, please contact us at hello@makeitlouder.nz

RETURNS & REFUNDS

We stand by the quality of our products and we make things right if you are not satisfied with your purchase. If you aren't completely happy with your products, email us hello@makeitlouder.nz within 7 days of receipt.